Terms of use

Last updated 30 October 2026

1. What dental.holiday is, and what it is not

• dental.holiday is an online platform. Patients post anonymous requests, independent dental clinics in Türkiye answer with written quotes, and the two can exchange messages. We provide and host the platform. That is all we do.
• We are not a clinic or a healthcare provider, and nothing on the site is medical advice. We are not a travel agent, do not sell treatment, do not take payments for treatment and do not earn a commission on it.
• We are not a party to any agreement between a patient and a clinic. Treatment, prices, payment, travel, aftercare and warranties are agreed between the patient and the clinic, and are their responsibility.
• Quotes are estimates made without an examination. A dentist sets the final plan and price after examining the patient.
• Before approving a clinic, we check that it exists and that its login email belongs to it. We do not check, and cannot guarantee, a clinic's qualifications, licences, work, prices or claims. Patients should check these themselves before they decide.

2. Accounts

• You must be 18 or older.
• Patient accounts are anonymous. Keep your password and recovery code safe: we can't recover an anonymous account without them.
• Clinic accounts must be opened by someone authorised to act for the clinic. The login email must belong to the clinic and be confirmed; it is our proof that the account is the clinic's. A new address has to be confirmed again.
• You are responsible for what happens in your account. Tell us at once at privacy@dental.holiday if you think someone else is using it.

3. Your content is your responsibility

Everything users post, such as requests, messages, quotes, prices, profiles and photos, is posted by them and is their responsibility, not ours. We store and show it as a hosting service. We do not check content in advance, except for the automatic checks described in the privacy notice and of clinic gallery photos. We are not responsible for content we do not know to be unlawful, and we act quickly to remove unlawful content once we know about it.

You give us permission to store, show and copy your content as far as needed to run the platform. You keep any rights you have in it.

4. Rules for everyone

• Be respectful. No insults, swearing at others, threats, harassment, hate speech or discrimination, in any language.
• Nothing unlawful, misleading or fraudulent, and nothing that infringes someone else's rights.
• No phone numbers, emails, links or other contact details in requests or messages. Clinics' contact details are on their quotes; patients decide whether and when to use them.
• No spam, no advertising of other services, no automated access, no attempts to get around our limits or security.

5. For patients

• Describe your situation honestly. Don't post other people's information.
• Don't include your name or anything that identifies you.
• Choosing a clinic, and any treatment, is your own decision. Check the clinic and get a full plan and written price after an examination before you agree to treatment or pay.

6. For clinics

• Reply with genuine, itemised quotes. Quotes are preliminary: the final plan and price are set after an in-person examination. Do not ask patients for their contact details.
• No pressure tactics, no "today only" prices, no claims you can't support. Follow the law on health services and on advertising them.
• Your gallery is for photos of your clinic: rooms, equipment, team, the view. Please don't publish photos of patients, including before & after pictures, smile results or X-rays, even with consent. We review every photo before it appears and decline photos that show patients.
• You are a data controller. Use what you read in a request only to answer it. Once a patient contacts you, their data and their treatment are your responsibility under the data protection and health law that applies to you. Don't copy requests out of dental.holiday or try to find out who a patient is.
• You are responsible for your quotes, prices, treatment and the claims you make, and you will cover our costs if a third party brings a claim against us because of them or because you broke these terms.
• We may suspend clinics that break these rules.

7. Reports, removal and suspension

• Texts with insults or swear words are refused automatically when they are sent, in many languages. No filter is perfect: please tell us when something gets through.
• Use the Report button under a message or request, or write to privacy@dental.holiday with the page address and what is wrong, to report content you believe is unlawful or breaks these terms. We look at every report and, when you write to us, tell you what we decided.
• Patients and clinics can block each other. After a block, no messages can be sent in that conversation and the clinic no longer sees the patient's requests.
• We may remove content, limit or suspend an account when content is unlawful or breaks these terms. Where we can, we tell the person why and how to object. You can object by writing to the same address.
• We answer requests from courts and authorities as the law requires.

8. Liability

• The platform is provided as it is. We try to keep it available and secure, but we can't promise it will always work without interruption or errors.
• As far as the law allows, we are not liable for the acts, omissions, treatment, quotes, prices or content of clinics or patients, for any agreement between them, or for losses that arise from it. Any claim about a treatment is between the patient and the clinic.
• Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by our negligence, for fraud, or your mandatory rights as a consumer.

9. Prices, ending and changes

• dental.holiday is free for patients.
• For clinics, it is free during the launch period. Before paid plans start, we publish their prices and tell every clinic by email at least 30 days in advance. A clinic that does not want a paid plan can close its account before it applies.
• We may give some clinics free use for good. They are never charged a subscription for as long as we run dental.holiday. This is personal to the clinic and cannot be transferred.
• You can stop using dental.holiday and delete your account at any time.
• We may change or end features, or the service, and change these terms. For important changes we say so on the site before they apply; if you keep using the site afterwards, the new terms apply.

10. Law and disputes

These terms are governed by the laws of the State of Wyoming, United States. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts there. Please contact us first at privacy@dental.holiday: most things can be solved by a message.